Shipping Policy

Worldwide Shipping

We ship our products worldwide through our trusted production and fulfillment partners.

Each order is made to order, which means your product is produced specifically for you after your purchase is placed.

Processing & Production

Please allow 2–7 business days for your order to be produced and prepared for shipping.

Once your order has been shipped, you will receive a confirmation email with tracking information when available.

Estimated Delivery Times

Delivery times vary depending on your location and the fulfillment facility used for your order.

As a general estimate:

• United States: 3–7 business days

• Canada: 5–10 business days

• United Kingdom: 3–8 business days

• Europe: 3–8 business days

• Australia & New Zealand: 5–12 business days

• Rest of World: 5–15 business days

Please note that these are estimated delivery times, not guaranteed delivery dates. Delays may occur due to customs, weather, carrier disruptions, holidays, or other circumstances outside our control.

Shipping Costs

Shipping costs are calculated at checkout based on the destination, product, and shipping method available for your order.

From time to time, we may offer free shipping promotions on selected products or orders.

Tracking

When tracking is available, you will receive your tracking information by email once your order has been shipped.

Please allow up to 48 hours for tracking information to become active after shipment.

Customs & Import Fees

International orders may be subject to customs duties, taxes, or other import fees depending on the destination country.

Any customs duties, taxes, or import fees charged by your country are the responsibility of the customer.

Multiple Products in One Order

If your order contains multiple products, they may be produced and shipped separately depending on the products and fulfillment locations.

This means you may receive more than one package for a single order.

Delivery Issues

If your order has not arrived within the estimated delivery timeframe, please contact us with your order number and tracking information.

If your package is marked as delivered but you cannot locate it, please first check with household members, neighbors, and your local delivery carrier.

For packages delayed or lost in transit, we will work with the shipping carrier and our fulfillment partner to help resolve the issue.

Incorrect Shipping Address

Please make sure your shipping address is correct before completing your order.

If you contact us shortly after placing your order and the order has not yet entered production, we may be able to update the address.

Once an order has entered production or been shipped, we may not be able to change the shipping address.

Contact

If you have any questions regarding shipping or your order, please contact us through our website's contact page.

We are happy to help.